Privacy Policy
Ecnity (“we,” “our,” or “us”) appreciates your interest in our website and our products. We take the protection of your personal information very seriously. Protecting the privacy and security of your data is a core part of our responsibility as a global technology company.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services.
Ecnity complies with both the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Who Is Responsible for Your Data
The data controller for the purposes of the GDPR and other applicable data protection laws is:
Ecnity Inc.
1234 Innovation Drive, San Jose, CA 95134, USA
📧 Email: support@ecnity.com
For EU residents, Ecnity operates through its European representative:
Ecnity Europe GmbH
Digitalstraße 10, 60329 Frankfurt am Main, Germany
📧 EU Data Protection Officer: support@ecnity.com
2. When Does Ecnity Collect Personal Data
We collect certain personal information to provide customized content and enhance your experience on our website. You can visit our site without revealing your identity. Only essential technical data is stored in server logs, such as file names, access times, transmitted data volume, and requesting provider.
We may collect personal data when you:
Register for customer access or an account
Submit online job applications
Subscribe to newsletters
Complete contact or service request forms
Register for webinars, events, or trade fairs
Communicate with us via email or phone
Engage in business discussions or express interest in our products and services
Personal data collected may include:
Identification and contact details (name, address, email, phone)
Payment and billing information
Business correspondence
Marketing and sales-related data
Website usage and cookie data
Interaction data from chat or analytics tools
3. How We Use Your Data
3.1 To Fulfill Contractual Obligations (GDPR Art. 6(1)(b))
We use your information to:
Process inquiries, quotes, and orders
Deliver products and provide support
Send newsletters or service updates you have subscribed to
3.2 To Pursue Legitimate Interests (GDPR Art. 6(1)(f))
We may use data to safeguard Ecnity’s or third-party legitimate interests, such as:
Improving services, websites, and products
Marketing and market research
Event invitations and communications
Legal claims or dispute management
Ensuring IT security and fraud prevention
3.3 Based on Your Consent (GDPR Art. 6(1)(a))
Where you have given consent (e.g., for email marketing), processing is based on that consent.
You may withdraw your consent at any time by emailing privacy@ecnity.com
or using the “unsubscribe” link in communications.
3.4 To Comply with Legal Obligations (GDPR Art. 6(1)(c))
We retain certain data to comply with applicable laws, including tax, accounting, and record-keeping requirements.
4. Your Privacy Rights
Under GDPR (for EU/EEA residents):
You have the right to access, correct, delete, or restrict processing of your data, and to data portability. You may also object to processing based on legitimate interests or withdraw consent.
Under CCPA/CPRA (for California residents):
You have the right to:
Know what personal information we collect and how it’s used
Request deletion of your personal information
Opt out of the sale or sharing of personal information
Limit the use of sensitive personal data
Exercise these rights without discrimination
Requests can be made via support@ecnity.com
We will verify your request in accordance with the CCPA.
5. Sharing and Disclosure of Data
We share your data only as necessary:
Within the Ecnity Group (including subsidiaries and affiliates)
With trusted service providers (e.g., hosting, analytics, logistics, customer support)
To comply with legal obligations or protect our rights
If data is transferred outside the EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).
6. Data Security
Ecnity protects your information with administrative, technical, and physical safeguards.
All data transmission is encrypted via SSL/HTTPS. We employ access controls, monitoring, and anonymization techniques to prevent unauthorized access or misuse.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable website functionality
Analyze performance and usage
Personalize content and ads
You can manage or disable cookies in your browser settings. Note that certain features may not function properly if cookies are disabled.
For more details, please refer to our Cookie Policy.
8. Analytics and Marketing Tools
Google Analytics
We use Google Analytics to understand visitor behavior. IP addresses are anonymized before storage.
You can opt out using this browser add-on: https://tools.google.com/dlpage/gaoptout
Google Ads and Remarketing
We use Google Ads Conversion Tracking and Remarketing to display relevant ads based on prior visits.
You can manage ad personalization here: https://adssettings.google.com
LinkedIn Insight Tag
Used for campaign analytics and retargeting.
Details: https://www.linkedin.com/legal/privacy-policy
Facebook Pixel
Used to measure ad performance and reach relevant audiences.
You may manage Facebook ad settings here: https://www.facebook.com/settings?tab=ads
9. Use of Third-Party Tools and Integrations
Ecnity may use third-party applications (e.g., webinar platforms, chat tools, analytics services) that process data per their respective privacy policies.
All vendors are vetted for compliance with GDPR and CCPA.
10. Data Retention
We retain your data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When no longer required, data will be securely deleted or anonymized.
11. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us at support@ecnity.com
.